Call (216) 458-3100 to reach our team. Our automated phone system will guide you to the appropriate department.

Our phone lines are available during the following hours: Monday–Thursday: 9:30 AM–5:00 PM Friday: 9:30 AM–6:00 PM Saturday: 10:00 AM–3:00 PM Sunday: Closed

Call (216) 458-3100 and select Option 1 for Payments. You will be connected with a representative who can assist you with making your payment. Please have your account number and payment method ready.

Call (216) 458-3100 and select Option 2 for Account Questions. A representative can assist with questions regarding your account, payments, insurance information, and other account-related matters.

To enroll in AutoPay using your bank account or debit card, please contact us at (216) 458-3100 to speak with one of our representatives or send us a message using the form on this page. Our team will assist you with getting your AutoPay set up.

Visit our Customer Portal to view available account information, payment history, payment schedule, balance, amount due, and other account details.